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Panorama Roof Part II

This is a discussion on Panorama Roof Part II within the CLA General Discussion forums, part of the Mercedes-Benz CLA Forum category; Originally Posted by Northern Al The next chapter! If it weren't for bad luck I wouldn't have any luck at all. Monday I got a ...

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    Pro Texas Dave's Avatar
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    Quote Originally Posted by Northern Al View Post
    The next chapter!

    If it weren't for bad luck I wouldn't have any luck at all.

    Monday I got a call from the dealer. They said my car was finished, the roof works great so, we washed it and put out in the lot. But, we're very sorry - someone backed into it. We're sending it to the body shop to have the rear bumper fixed and painted. It'll be a few more days. I reminded the service manager that I'm pretty particular about keeping my cars in pristine shape. He said he could tell by the 3 sets of floor mats and the condition it's always in when it comes in. He said the body shop is exceptional and promises it will be like it left the factory.

    We'll see! I'll be giving it a very close inspection when I pick it up.
    So sorry! Did you get to see the damage?
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    Yikes! That made me cringe a little - I'm very particular about the condition of my prized possessions also so that would definitely freak me out! I'm right there with you in terms of bad luck, though.

    I hope it gets fixed with the utmost love and care! If they were able to pick up on the level of care you provide to your vehicle, they should be prepared to take it back for a second run under the paint gun if it's not up to par.
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    Geewhiz Al ... Hope from now on lady luck is nicer. I dont suppose they have pix of the damage? The concern is structural etc

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    My pano roof makes all kinds of noises. I have had the car in countless times and they still can't fix it. I gave up. haha I will deal with this in the fall.
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    The message you posted is too short.

    Last edited by kkobashi; 08-20-2015 at 07:56 PM.

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    sorry to hear about your bad luck.

    Agree with others, You should take pictures of the damage and request a copy of all the paperwork and repairs. Also was enough damage done that this will show up on a carfax report? if so, they should compensate you for loss of value if the accident is going to impact resale value.

    Good luck.



    Rapidfirerob likes this.
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    Quote Originally Posted by jmc View Post
    @Northern Al - do hope all gets fixed pronto. BTW does it look like a mess to get to the motor? Or did they yank off the glass from the top to get to it? Just curious cuz mine is doing this inconsistent noise thing ...
    First, thanks to all for your concerns, comments & suggestions.

    Got the car back and all is good. The bumper damage was small, just chipped paint. The car that was backed into had no damage, the rim of it's light was what chipped mine. Roof works like new and the paint work looks like factory. No report to CarFax - no insurance involved.

    Access to the motor is a big job, The entire headliner and both interior A & B pillar covers must be removed and then replaced. The motor is located in the roof in front of the pano. The glass isn't removed to replace the motor.
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    Awesome, glad to hear it was minor and you got your car back and all is well!



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    @Northern Al - glad shes back all dolled up. Kinda figured it is an act of congress to get to the drive unit (sigh)

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    OK! Chapter III or is this IV?

    I also had my windshield replaced (another long sad tale - genuine Mercedes windshield) while it was in the shop. It rained and now auto. wipers only go to slow or extremely slow even in a downpour on either auto setting.

    Called the service manager and he checked with the glass installer, who said he put the sensor back where it should be. The manager said to make an appointment as they can regulate wiper speed settings with a software program. They are very accommodating and always give me a great loaner but, it's a 2-1/2 hour drive. :-(

    Will let you know if it works!
    tmwei396 likes this.

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