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Android Auto for CLA question.

This is a discussion on Android Auto for CLA question. within the CLA General Discussion forums, part of the Mercedes-Benz CLA Forum category; so for android auto to work all we need to do is ask to pay for the updated software now? no more need for a ...

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  1. #11
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    so for android auto to work all we need to do is ask to pay for the updated software now? no more need for a module or anything? Sorry just want to clarify.
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    Well this sounds promising!
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    Quote Originally Posted by pa4ul View Post
    so for android auto to work all we need to do is ask to pay for the updated software now? no more need for a module or anything? Sorry just want to clarify.
    It really depends on the MY of your CLA. Mine is a July 2015, it does not have the required USB connector module, and the retrofit kit is required.

    Other cars , probably later MY, might already come with the right USB connector module.
    Black Sunshine likes this.
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    Quote Originally Posted by pa4ul View Post
    so for android auto to work all we need to do is ask to pay for the updated software now? no more need for a module or anything? Sorry just want to clarify.
    Quote Originally Posted by mav238 View Post
    It really depends on the MY of your CLA. Mine is a July 2015, it does not have the required USB connector module, and the retrofit kit is required.

    Other cars , probably later MY, might already come with the right USB connector module.
    Yes, I guess I agree with mav238.

    Here is what happened: When the service specialist took my car and we sat down for a briefing before starting to work on it, I told him how I wanted this smartphone integration done and how the previous parts/accessories rep told me they had to order the retrofit kit.

    When we went to the car, we realized that my car already had that module in place (and I didn't realize it because I thought it was just couple of USB hubs). Then I noticed the USB 2 port with the image of the smartphone and car dash screen.

    Then the service tech told me the part which was received from Germany is the same as the one in my car and we don't need to install the new one anymore. They then wanted to confirm - so they took out the USB module in my car and found that it had the same part number as the one which was ordered and received (and its the same part number as what another user, DHC6fixer, posted in the other thread).

    That's when we realized (including the service specialists, service advisor, parts/accessories rep) that these newer models (mine is a 2016) probably already came with this USB module but lacking the software and codes if one is purchasing a car without the smartphone integration (and/or navigation?) package. Newer models meaning, they speculated, the models after late 2015... they said the ones before they haven't seen such a USB kit/module in the console. It was just standard USB ports.

    So I guess any more from MY16 and after probably already comes with the smartphone kit fitted in (just the hardware part with the USB ports). If one gets the car without the smartphone integration package, all that needs to be done is for the dealer to get the software installation codes from Mercedes (Germany) to install and integrate the feature and we're good to go with either Carplay or Android Auto.

    Just like the others here in the forum, as I already mentioned, my service specialist at the dealer was also completely new to this but he said he knows how to get it working/install and integrate the software once he gets the codes. He just has not had this experience of activating the software post-sales... guess this is a first time for a lot of the dealers.

    He did finally say this: if I can get the software installation working fine and the integration with the phone, then we don't even need to swap your module because it is the same - meaning one would be just paying for the service charge (and not for the module or software or anything) as fixed by the dealer (they said it takes an hour or two max).

    I should be hearing from the dealer/service specialist tomorrow hopefully. Will get back with any new info. Cheers.
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    Update:

    Got a call from the dealer saying they got the software and installation codes from Mercedes-Benz Germany. I will fixed an appointment for Monday morning to get this installed.

    Another note: they also got confirmation from Mercedes-Benz Germany that there is no need to swap the hardware (USB module in the console). My car (2016) has exactly the same already as what they ship out to people who want this retrofit kit. Meaning these models, at least from 2016 (possibly from late 2015), already ship with the hardware irrespective of whether the customer buys the smartphone integration package or not, I guess. For those interested, just look for the USB 2 port and see if it has the symbol of a smartphone and the front dash screen. Then all you need is the dealer to fix you up with the only cost being the hourly rate for the service. Cheers.

    Next update on Monday.
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    Nice, looking forward to more info Monday!

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    So how'd it go?

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    Await your details of better news.

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    Sorry for the delayed update, everyone.

    Actually it didn't work (and they figured the car actually doesn't have the COMAND, it has only Audio 20). This was just weird because in the initial visits/checks before ordering the stuff from Mercedes, Germany it was found that the car did have COMAND. But then it didn't.. like it disappeared. The hardware (USB ports in the center console) were still there and when I asked why was that hardware in place if the COMAND was not there/not supposed to be there, they said its standard in every CLA 250 4Matic (is that true?). Anyways, so they said those USB ports can be used for connecting the phone and utilizing those few functions that work through USB (like playing music files - though not streaming music like spotify which work only through bluetooth).

    After extensive checks they figured there is no COMAND and only Audio 20 (and when I asked how come it was there in the initial visits based on which the parts order was made to Germany, they had no clue/no response). Of course, I knew the car needs to have Audio 20 with COMAND for this retrofit to work but then this whole process was initiated because there was COMAND which seems to have mysteriously disappeared when the actual installation was supposed to be done.

    Oh well.. sticking with Bluetooth and Spotify and Google Maps on the phone!

    (Ps,. Can't complain though because the car is absolutely beautiful to drive. Just came back from a weekend trip to NYC and it was a lovely, smooth drive.. hit a max of 110 mph on an empty stretch of I-84.. and got a combined (city/highway) 33.1 mpg for the whole trip which I think is pretty fantastic).

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    @Black Sunshine
    Dont you have a build sheet and what you paid for?
    Get a refund on the comand option if you paid for it

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