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Anyone still waiting on a 2021 CLA45s Order (UK) ?

15933 Views 127 Replies 16 Participants Last post by  ViktorP
Hi Guys!

So I ordered my CLA45s in March and was told that I had the next available CLA45 build slot in Hungary and would be ideally with my for June, this then turned to July, July to August, on and on until I had an Oct 20th date.

The dealer confirmed around Oct 10th that this 20th was still showing and 'should' be accurate as my car has been assigned both a Chassis and Engine number.

I got an email around Oct 12th notifying me that my car was now showing 'No ETA' and that's remained up to this date, the only thing my dealer can tell me is that majority of other orders have since changed to 2022 ETA's and the fact mine is still showing 'No ETA' is apparantly a good thing and is saying I should be good for the car this side of Christmas...

What I wondered was if anyone else here has had open 2021 UK CLA45s orders that have been fullfilled recently or still pending? Unsure as what to do as my dealer is just saying Mercedes wont comment on specific builds. Worryingly he's also said that since my order in March he's not seen another CLA45s come into the dealership but presumably its not a frequently ordered car.

Fully appreciate the impact of the pandemic and the chip shortage but its crazy majority of other manufacturers can give solid build slots and delivery dates (albeit long 6-7+ months) and hit them whilst I've been continuously strung on each month.

I've asked my dealer to check if he can see any other recent CLA45 orders come into the UK at all just on the off chance there might be some production issues at the factory affecting all CLA45s?
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Asked my dealer to check Netstar for my B code after the talks you guys had...

My dealer said this...

"We haven’t got access to Netstar our side? What do these codes stand for?"

How can i find my Netstar codes?
We're getting these codes from the dealer... we can't access these updates ourself. I'm not sure if all parts of the world use the same tracking systems tho.
In my case, the possibility of having the advanced sound system was not an option in october. When the car was build (mid-october), even if on the website it showed "Advanced sound system 400$", it wasn't available.

So they're giving me the basic sound system.

I'm a huge fan of listening music with great sound, so I wasn't even satisfied at 100% when I heard the Burmester back in May. I'm paying an extra 3500$ and Mercedes will send my car to an "audio shop" and they will replace the speakers, add an amp and 2 subwoofers.

I'm crossing my fingers that this won't do any "error message" in the system, because I know that sometimes when you change a little thing in modern cars, you can get some trouble. But the fact than it's Mercedes that is taking care of sending it at the audio shop and when I'll get my car it will be already installed, I think it's something really positive. Maybe the sound system is 2500$ et they're taking 1000$ of profit, but I don't care : I prefer that everything stays with the Mercedes warranty.

Also, I heard that a few CLA have some pieces that "rackle", I don't know the word in english but it's some parts (like door panels) that isn't fixed very well, and make some sound (vibration) when you're driving. Make sure when you go search your car at MB that everything's fine. I think I'll spend 2 hours minimum to check everything's clean haha!

Anyway, these type of problem is covered with warranty, it's just not really cool to have to go back at MB after buying a brand new car, with over 8-10 months of waiting.

I Already bought the panamericana grill (like your CLA45) since this summer. I love that grill. It's unique to AMG and I will replace it (mine is a CLA35), I really think that change the look of the whole front of the car.
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I'm surprised that Mercedes is giving you the option of them sending it to an audio shop! You are right that it's good when the dealership handles things because then you have someone that can take liability in case something goes wrong. I would just check to see what private shops will charge. Because as you said the dealer is not installing the upgraded speakers themselves... but just giving the car to another shop to install the speakers. So sometimes if you go directly to the type of shop the dealer will use it can save you a lot of money.

For example I checked pricing for PPF and ceramic coating... and the dealer was TWICE as much as a private shop doing it. So I'm going to send it to a private shop myself after taking delivery.

In regards to stereo quality/options... I think I'm going to wait to take delivery and listen to the stereo for a couple weeks first... and then decide if I really need to upgrade. I saw somewhere else online that there are some compact subs that can fit neatly into the openings of the trunk shelf under the trunk carpeting... so you won't even notice it's there. And according to the guy who installed it... it gave the stock stereo the extra punch that it needed.

I think it's going to be hard to compare the new stereo to my previous car tho... the Bang and Olufsen in my Audi is almost 700 watts with 12 speakers! And each of the doors (Coupe) has a large speaker box for the main woofer that is the full length of the door with gives a LOT of bass! I'm going to miss it... :cry:

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Oh wow, nice sound system in your Audi! Is it stock or you paid to change speakers?

I got news from MB, they said that my car is on the water right now. So it's coming to Halifax. They said that I'll get it in 3 or 4 weeks.

I just learn that the "% financement" (I don't know how to say it in english) is 5.09% right now. I don't know if you buy the car or it's a location?

Me, I buy it. I'm giving half cash, and the other half "financement on 4 years". In May on the PDF that I have, it was 1.49% and now it's 5.09%. On 4 years it makes 5000$ difference on the price of the car. I don't think I can negociate that. What's your situation about the financement? Does the change affects you?
That Bang and Olufsen stereo is actually a factory Audi stereo option! I think it's one of the best OEM stereo's I've had!

Good to know your car is on a ship and heading towards Canada! My car should have been built a couple days after yours... so if it's not on the same ship... hopefully it's on the next one to Canada.

That's a pretty big change in interest rate. Although that being said... I'm surprised you got as low as 1.49%. In Ontario I got 3.99% when I ordered... but we'll see what it is when the car actually gets here.

I think there's limited negotiation power for buyers now... the dealers know if you don't buy the car... 10 other people will.
Yeah exact, if we don't buy it, 10 other people will! Our power of negotiation is really low.

And CLA35 and the new CLA45 is pretty rare, I think I saw 2 or 3 of 'em in the whole summer... but there's a lot of CLA250.

So there's something cool about having a car model that will be, I think, pretty rare in 2022 too!

If you're in Ontario, there's a chance that your car is on the same boat. Let me know when you get updates from Mercedes, hopefully we'll get both our cars before Christmas!
So I got an update:

No, it shouldn’t do as a vehicle is already secured, and is in build

It has a production number and factory order confirmed with a chassis number

There are currently blocking operation and export block holds applied by the factory, so no accurate ETA as yet

Not sure what this means? 'Blocking Operation' and 'Export Block Holds' yet guys in this thread are having AMG CLA models exported as we speak....

These comms are a joke
So I got an update:

No, it shouldn’t do as a vehicle is already secured, and is in build

It has a production number and factory order confirmed with a chassis number

There are currently blocking operation and export block holds applied by the factory, so no accurate ETA as yet


Not sure what this means? 'Blocking Operation' and 'Export Block Holds' yet guys in this thread are having AMG CLA models exported as we speak....

These comms are a joke
I'm convinced the sales people don't actually know what it going on... not just in your case but in general. So they are just finding things to tell you.
I'm convinced the sales people don't actually know what it going on... not just in your case but in general. So they are just finding things to tell you.
The sad part is that’s an email from the central UK sales administration…
All just sounds weird really. How’s there a factory block when your order presumably left the same factory this month :/
Yeah exact, if we don't buy it, 10 other people will! Our power of negotiation is really low.

And CLA35 and the new CLA45 is pretty rare, I think I saw 2 or 3 of 'em in the whole summer... but there's a lot of CLA250.

So there's something cool about having a car model that will be, I think, pretty rare in 2022 too!

If you're in Ontario, there's a chance that your car is on the same boat. Let me know when you get updates from Mercedes, hopefully we'll get both our cars before Christmas!
You're right that A250 hatch/sedans are common... I see some CLA250... but I've honestly seen only ONE CLA45 all year in Toronto.

Seeing how your car is on a boat... for sure you will get it before Christmas. If I don't get my car before Christmas I'm going to be seriously pissed off. Especially considering my car was supposedly built only three DAYS after yours! lol
If you write "CLA45 2022" or "CLA 2022" on Youtube and you set your search for the "newest videos" to appear first, you can see a lot of amateur videos receiving their CLA 2022 a few days/a few weeks ago... It wasn't the case one month or two months ago. I have a good feeling!
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If you write "CLA45 2022" or "CLA 2022" on Youtube and you set your search for the "newest videos" to appear first, you can see a lot of amateur videos receiving their CLA 2022 a few days/a few weeks ago... It wasn't the case one month or two months ago. I have a good feeling!

If in the interior of a video you doesn't see any logo on the speakers of the doors, that means it doesn't have Burmester or Advanced Audio (there's supposed to be a logo on the speaker's grill for the Advanced Audio too), it means that it's the basic speakers. If the sound is awesome of my sound system that Mercedes is going to add, I'll let you know the brand and the place where Mercedes did it, and maybe you can consider adding it to your CLA45 if you get the basic audio system. I'll let you know!

I watched a lot of reviews on Youtube (7-8 months of waiting, you know!), I feel like I already drove the car 50 times. Haha!
I've got Burmester on my current A35 and it's nothing special, honestly wouldn't be devastated if I didn't have it.

I hope so Alex mate, it's just weird with the level of communications coming out of Mercedes
Yeah I wasn't impressed by the Burmester. I'm paying an extra 3500$ and when they will receive my car, Mercedes-Benz will send the car at an audioshop near the dealer and they will replace all the speakers, add an amp and 2 subwoofers.

Crester, do you have any news for you car?

They told me that mine is at Halifax right now!
That's great your car is in Halifax! I'll email the dealer tomorrow and ask for an update. Really hoping I'll get my car before the end of the year.

Are they really replacing all the speakers in your car? If possible... please post about your upgraded stereo when you get it. I'd love to see what they did and how much of a difference it makes. (Message me too when you do post that thread) 😜
Yeah they will replace all the speakers in the car, add an amp and 2 subwoofers. Yeah sure I'll post some pictures and I'll give you my review about the sound system! ;)

My car is still in Halifax, I don't know if for some reason it can be stuck there for a long time. Do you have any updates on yours?
I have no idea what happened to my car. I just want it already.... it's like 8 months since I placed an order!!!!

Here's to hoping you get your car before the end of the year. Me... I'm not so hopeful.
That's weird! When you call or email your dealer Mercedes, what are they telling you?
That's weird! When you call or email your dealer Mercedes, what are they telling you?
They aren't telling me much... last update was the same B5 scenario... nothing else has been said to me yet. I emailed the sales person this week but didn't hear anything. I'll try reaching them again after the weekend.

Has anything changed for you? Any news on released from Halifax?
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