2016 CLA 250 4matic
I wanted to interpret this in my own style for a cleaner translation since I'm bored.Hi Darreng3 I am Gonzalo from Argentina.
I have the same problem since I bought my cla urban aut '13 it came with rft dunlop and it was a noise concert! I took it to Mercedes and they heard the noise but they couldn't fix it. When they returned it from the service or revisions something was adjusted and the noises in the suspension were not there, they passed 3 or 4km and they appeared again. People drove it and said it is unheard of you can't walk like this; even so they did not find the solution after 4 years of adjustments and changes of shock absorbers they offered me to change to common tires and to give away an aid kit and I said no. I contacted Mercedes Germany describing the problem and sent the medical history of the dealer. They made me call from my country and consulted online etc and they never gave me a solution I wanted to sue them but it had been a long time since the loss of the guarantee so I couldn't do much more. I still have the car I love and the problem that makes me hate it.
I had the same problem since I Bought my 2014 CLA. It came with Dunlop RFT tires and they were LOUD AF. I took it to Mercedes and they heard the noice but they couldn’t fix it. When they returned it from service there noises in the suspension had gone away but reappeared after 3/4 miles. Mi Gente drove it also and said this is unheard of you can’t move like this. After four years of service and adjustments to the shock absorbers they offered me to change the tires and include a free car first-aid kit. I said Nah keep that. I even contacted Mercedes Germany describing the problem and sent the medical history to the dealer. I called from my country and emailed but they never gave me a solution. I wanted to sue them but the warranty had long been gone and there wasn’t more much that could be done. “I still have the car I love and the problem that makes me hate it.”