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2021 AMG CLA 45 S Digital White w/Performance Package
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Is it a new car? If still under warranty (but perhaps even if not) take it in to the nearest MB dealership and ask them to take a look. Given that everything else is working it doesn't sound like anything is 'broken' as such, however, without knowing what year/model you have it makes it difficult as the systems have changed a lot over the past few years.
 

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Shot in the dark but try to call someone from your phone and while you know its ringing turn the volume up in the car with the phone paired and see if that affects the sound?
 
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