HI Henry,
I live in orange county practically my whole life. I have recently searched the many dealerships in socal and here are my experiences with them:
fletcher jones = blah...snooty
house of imports = average but not bad
long beach = slightly rude
Anaheim = unresponsive
foothill ranch = small inventory
south bay = apathetic
downtown la = great!
Beverly hills/santa monica = ok
walter's riverside = good
van nuys = don't trust them
Encino = NOOOOOOOOOO.......THEY ARE RUDE AND SLEEZY!!!!
West Covina = this is where I bought my new CLA!!!!.....LOVE THIS PLACE!!!
trust me......I went through hell and back but found a place and an honest salesman I trust....my friend referred me to him and he's been great ..