As I am new to the whole order procedure with mercedes, can someone please explain the steps from the time someone orders to delivery?
Also I have been reading about colours green, yellow and red... are these order indicators? Are they common for all countries?
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I think it is call the StarNet system for MB. It's been around a number of years.
Each dealer gets an allotment of cars on the StarNet System. Say 20 CLA250. The factory assigns each a PO number and a build date ( say September 2013.) And they further divide the build month into 10 day thirds which they call "decades." So if the car is to be built the second 10 day of September, it will show on the StarNet as 13/09/2D ( 2013, September, 2nd decade.)
When that car is in GREEN, you can change the color and equipment at will. Then when it gets close to the build date, the car changes to YELLOW on the StarNet system. You can still change how you want the car built but the yellow tells you time is running out to make changes. Then the car turns RED and however the car is configured at the time is how the car will be built.
The system shows the color and equipment on each car using the codes - like the AMG performance steering wheel is 281.
I have no idea how they do it in other countries. I am guessing there is a good chance they use the same setup.